Why Should You Read This Privacy Policy?
In brief: buji never sells your personal information, never shares it without good reason, and stores it to the highest security standards. This policy explains what information is collected, why it is collected, and what control you have over it.
Whenever you sign up for an account online, one question tends to come to mind — "Is my information safe?" buji understands that concern. That is why we have built a clear and honest privacy policy from the ground up, so you always know exactly where you stand.
This privacy policy applies to all buji services — the website, mobile app, gaming platform, and customer support centre. By using buji, you are considered to have agreed to this policy. If any part is unclear, our support team is here to help.
Buji's privacy policy is built in compliance with international data protection laws. We ensure that every step of your data's collection, use, and storage is lawful and transparent.
What Information Do We Collect?
Directly Provided Information
When you register with buji or use our services, you provide certain information directly. This includes:
- Full Name and Date of Birth
- Email Address and Phone Number
- Mailing Address & Country
- National ID or passport details for identity verification
- Bank account or digital wallet details (for transactions)
- Messages submitted via support tickets or chat
Automatically Collected Data
While you use buji, certain information is collected automatically. This is necessary for the security and improvement of the platform:
- IP Address and Device Type
- Browser type, operating system, and version
- Session duration and page visit history
- Gaming Activity and Betting History
- Transaction history and amounts
- Login time and location (aggregated level)
Cookie & Tracking Data
Buji uses cookies and similar technologies to improve your experience. Full details are available in the Cookie Policy section below.
| Type of Data | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification | Yes |
| Email & Phone | Contact & Security | Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Reporting | Automatic |
| Cookie Data | Personalisation | Optional |
How is Your Information Used?
Buji uses your information only for specific, lawful purposes. We never use your data for anything unnecessary.
Service Operations
Your information is used to manage your account, deliver gaming services, process transactions, and provide technical support. This data is essential to keeping every buji service running smoothly.
Security & Fraud Prevention
Your information is analysed to protect your account from unauthorised access and to detect suspicious activity. This is done solely for your protection.
Legal & Regulatory Compliance
Buji verifies your information to comply with financial crime prevention laws and regulatory authority requirements. This is part of our legal obligations.
Service Improvement & Personalization
By analysing your gaming preferences and usage patterns, buji can offer you more relevant promotions and recommendations. This is entirely optional and you can turn off personalisation at any time.
Communication & Notifications
Your contact details are used to send important account notifications, security alerts, and any promotional messages you have opted into. You can unsubscribe from marketing communications at any time.
How is Your Information Kept Secure?
Buji invests in data security because we believe earning your trust means protecting it. Our security framework operates across multiple layers of protection.
SSL/TLS Encryption
All communication between your browser and our servers is protected by bank-grade 256-bit SSL encryption.
Secure Data Centers
Your information is stored in internationally certified secure data centres with 24/7 security monitoring.
Two-Factor Authentication
Buji supports OTP and two-factor verification alongside your password when logging in.
Regular Security Audits
Independent security experts regularly audit our systems to identify and address any vulnerabilities.
Your Privacy Rights
Buji respects your data rights. Each of the following rights belongs to you, and buji is committed to upholding them:
Right to Access
You can request to see what information buji holds about you at any time. We will provide a complete response within 30 days.
Right to Rectification
If any of your information is incorrect or out of date, you can request a correction. We will update it promptly.
Right to Erasure
After closing your account, you may request that your data be deleted. However, certain information may need to be retained for a defined period due to legal obligations.
Right to Data Portability
You can request a copy of your data in a standard format that can be used on other platforms.
Right to Object to Processing
You can object to your data being used for marketing or personalization at any time. We will respect your choice.
Right to Withdraw Consent
If you have previously given consent for any optional data use, you can withdraw that consent at any time.
How Long Is Your Data Kept?
Active Account Data
We retain your information for as long as your account remains active. This data is needed to provide our services, maintain security, and personalise your experience.
Closed Account Data
Following account closure, some data may be retained for up to 5 years due to legal obligations. Financial transaction records may be kept longer for regulatory purposes. Data that is no longer needed is deleted after the specified retention period.
How Will You Be Notified of Policy Changes?
If buji makes significant changes to this privacy policy, we will notify you in advance. You will receive a notification by email, and the "Last Updated" date at the top of this page will be revised accordingly.
Minor editorial updates may be made without a separate notification. We recommend checking this page periodically. Continued use of buji after any changes are made will be taken as acceptance of the updated policy.
Privacy Contact
Get in touch with us for any privacy-related questions, requests, or complaints. Our dedicated privacy team will respond to your message within 72 hours.
Live Chat Support
Live chat is available on the buji website and app. For privacy-related enquiries, you will be routed directly to the privacy team.
Phone Support
If needed, the buji support team can arrange a phone call. Leave your phone number in the live chat or send us an email.
Buji's Pillars of Privacy Protection
Bank-Level Encryption
All your data is secured with 256-bit SSL encryption — the same standard used by the banking industry.
Never Sold
Buji never sells your personal information to advertisers or third parties.
Transparent Policy
This policy is written in plain, straightforward language so everyone can understand what is happening with their data.
Lawful Processing
Buji complies with international data protection laws and local regulations.
Your Controls
You remain in control of how your data is processed and can update your preferences at any time.
Regular Audits
Independent experts conduct regular reviews of our systems to ensure they remain secure.
Your Privacy is Fully Protected at buji
Now you know how buji protects your information. Play with confidence, knowing your privacy is secure. Join the buji family today.
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