Ensure safe gaming

Responsible Gaming — The Complete Guide to Safe Gaming at buji

Buji believes that fun and safety go hand in hand. Responsible gaming isn't just about winning — it's about knowing your limits and enjoying the experience in a healthy way.

What does responsible gaming actually mean?

In summary: Responsible gaming means keeping gaming as entertainment — not as a source of income or a way to solve problems. We are committed to ensuring every buji member has a happy and healthy experience.

Online gaming is fun — that's a fact. But like any form of entertainment, it requires moderation and mindfulness. Responsible gaming at buji means keeping gaming a source of enjoyment, never a source of stress or financial burden.

Core Pillars of Responsible Gaming

  • Awareness: Understand the risks and rules of gaming
  • Controls: Always stay in control of your time and budget
  • Balance: Keep gaming a part of your life, not the whole of it
  • Support: Never hesitate to ask for help if problems arise

Warning Signs of Problem Gaming

If you notice the signs below, it may be a cause for concern — for yourself or someone you care about. Catching these signs early makes them much easier to address.

When to be concerned
  • Skipping important tasks or responsibilities because of gaming
  • Spending less time with family or friends
  • Chasing losses by continuing to play and losing even more
  • Lying about the time or money you spend on gaming
  • Feeling bored or anxious when not gaming
  • Experiencing financial difficulty due to increased gaming spending
  • Changes in sleep or eating habits due to gaming
  • Experiencing mental stress, anxiety, or depression

Remember

Seeing one or two of these signs doesn't necessarily mean there's a problem. But if several of them appear repeatedly, it may be time to seek help.


Buji Responsible Gaming Tools

We understand that staying in control can be difficult. That's why buji accounts come with multiple protective features to help you stay on track.

1
Deposit Limit

Set your own maximum deposit amount per day, week, or month. Once set, you cannot exceed that limit.

2
Time Limit

Set how much time you want to spend on buji daily. When time runs out, your account automatically locks.

3
Session reminder

After a set period, you'll receive a notification that you've been playing for an extended time. It's a gentle reminder to help you stay aware.

4
Reality check

Every hour, a pop-up will show how long you've been playing and how much you've spent. Always know the real situation.

5
Loss limit

If you lose more than your set amount in a defined period, your account will automatically limit activity.

6
Self-exclusion

If you want to stop gaming entirely, you can close your account for a period. No transactions or gaming will be possible during this time.

How do I use these tools?

Log in to your buji account → Settings → Responsible Gaming → Set your limits as preferred. Settings can be updated at any time, but new limits take effect from the next day or the next applicable period.


Is your gaming healthy? Take a quick check

Answer the questions below. If you answer yes to several of them, it may be worth reflecting on your gaming habits.

●

In the past month, have you spent more time gaming than you originally planned?

●

Do you feel bored, anxious, or irritable when you stop gaming?

●

Returned to gaming to recover lost money?

●

Do you hide your gaming from family or friends?

●

Has gaming negatively affected an important relationship or your work?

●

Gaming to cope with mental issues (depression, stress, anxiety)?

If you answer "yes" to 3 or more questions, it's time to seek professional help. Contact our support line and organizations below.


How do I set limits?

Setting limits is the most effective responsible gaming tool. It helps you stay within budget and maintain control over time.

1
Set Your Budget

From your monthly entertainment budget, set aside a portion for gaming. It should be an amount you can afford to lose without financial hardship.

2
Set limits here

Go to your buji account Settings → Responsible Gaming → Deposit Limit. You can set daily, weekly, and monthly limits separately.

3
Add a time limit

Decide how long you'll play daily. Playing continuously for more than 2-3 hours isn't good for physical or mental health.

4
Review regularly

Check your gaming statistics once a week. It shows how much you're actually playing and spending. Adjust limits if needed based on this.


Self-exclusion: When you need to stop completely

If gaming seems to be negatively affecting your life and you want to stop completely, buji offers a self-exclusion option.

What is self-exclusion?

This feature allows you to voluntarily close your account for a set period of time. During this period, you will not be able to play any games or make any transactions on buji.

Self-exclusion period
  • Minimum 7 days: For a quick break
  • 1 month: Medium to long-term break
  • 6 months: For breaking free from deeper issues
  • Long-term (1 year or more): The Final Step

Important: Once self-exclusion is activated, it cannot be cancelled until the chosen period ends. This ensures you cannot reverse the decision in an emotional moment.

To activate self-exclusion: Your account settings → Responsible gaming → Self-exclusion option. Select your period and confirm.


Protection of Minors

Buji is strictly for individuals aged 18 and above. We have a firm policy against gaming by minors.

How do we make sure?

  • Strict Verification: Age verification is checked when creating each account
  • Document Check: We verify identity by collecting and checking national ID cards or passports
  • Parental supervision: Parents can monitor their child's account
  • Contact options: Parents can contact us directly if concerned
Suspect a minor is playing?

Contact our support team immediately: [email protected]. We will take immediate action and deactivate the account.


FAQ

Yes, you can change your limit anytime. However, raising a lower limit requires a 24-hour wait so your decision is thoughtful. Lowering an upper limit takes effect immediately.

No. Once self-exclusion is activated, it cannot be cancelled until the set period ends. This is in place to protect you. However, in serious circumstances, our support team may consider exceptional cases.

The buji support team is always here to help. Reach us at [email protected] or via live chat. We can connect you with trusted mental health organizations and professionals. Remember, asking for help is a sign of courage and strength.

Once your set time is up, your account is automatically locked. This protects both you and your funds. You can log back in from the next day or the next applicable period.

It's natural to change your mind, and we understand that. Even with our strict terms in place, if there is a genuine emergency, our support team is open to a discussion. That said, this is the exception, not the rule.

This is a more complex situation. It's important to stay in control across all gaming platforms. We recommend looking into a national self-exclusion registry where you can exclude yourself from multiple platforms at once. Our support team can provide more information.

Key Responsible Gaming Features

🛡️

Full control

Complete control over time and money is in your hands. You decide, we execute.

👁️

Transparency

Always know how much you've played and spent. There are no hidden costs.

💪

Empowerment

You are in control. Make your own choices and set your own limits.

🤝

Support always

We're here if you're in trouble. 24/7 support and professional advice available.

📊

Real-time reporting

Know your gaming information at every moment. Make data-driven decisions.

❤️

Your well-being is our priority

At buji, you're more than just a player. Your mental well-being matters to us.


Help & resources

buji Support Team

Contact us with any questions or concerns. We provide friendly and confidential service.

Email: [email protected]

Live chat: Live chat is available within your account

External organizations

Get help from domestic and international organizations for mental health crises or gaming addiction. We can direct you to the right place.


Start your safe gaming journey today

Responsible gaming isn't just a policy — it's a commitment between you and us. Set your limits on buji, stay in control, and have fun safely.

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