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Buji FAQ — Frequently Asked Questions & Answers

Whatever questions you have, you'll find the answers right here. From accounts and payments to bonuses and gaming — get all the details in one place.

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Browse the sections below to find what you need

Account & Registration

Learn how to open an account, complete the verification process, change your password, and manage your profile settings.

Deposits & Withdrawals

Everything you need to know about deposits and withdrawals via mobile banking and e-wallets — methods, processing times, and limits.

Bonuses & Promotions

Learn how to claim and use the welcome bonus, daily rewards, cashback, and referral bonus.

Gaming & Sports

Rules, strategies, and frequently asked questions for slots, Live Casino, and Sports Betting.

Security & Verification

Account security, KYC verification, reporting suspicious activity, and password safety tips.

Mobile App

Everything you need to know about downloading and installing the iOS and Android app, updates, and gaming from your mobile device.

Buji FAQ — Answers to All Your Questions

Good to know: The buji FAQ section brings together our most frequently asked questions in one place. If you can't find what you're looking for, reach out to our 24/7 live support.

After joining buji, many members find themselves with questions — from opening an account and making withdrawals to claiming bonuses and understanding gaming strategies. We want you to enjoy buji with complete confidence, so we've put together this buji FAQ page with all the most important questions in one place.

Whether you're new or a longtime member, the buji FAQ has something for everyone. Browse the sections below, organized by topic, and find the detailed information you need.

All Questions Account Payment Bonus Gaming Security App

Account & Registration

Opening an account on buji is quick and easy. Go to the registration page, enter your mobile number or email address, create a strong password, and fill in the required details. Your account will be ready in just 3 minutes. You'll also receive a welcome bonus once you register.

To register, you'll need your full name, mobile number or email address, and a password. A KYC identity verification may be required later for withdrawals, which will involve your national ID or passport.

No. Each person is allowed only one account on buji. Creating multiple accounts may result in all accounts being suspended and balances forfeited. This policy is in place to ensure fair gaming for everyone.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset code or link will be sent to you. Use it to set a new password. The whole process takes under 2 minutes.

KYC verification is required to keep your account secure and promote responsible gaming. Verified accounts enjoy higher withdrawal limits and faster transaction processing. Simply upload a photo of your national ID or passport to complete verification.

Deposits & Withdrawals

buji supports deposits and withdrawals via mobile banking, e-wallets, and bank transfer. Available payment options may vary by country and time. Check the Cashier section for the latest list.

The minimum deposit generally starts from BDT 500. Minimum withdrawal amounts vary by payment method, and maximum limits depend on your account verification level. Check the payments page for exact figures.

Withdrawals via mobile banking and e-wallets are typically processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days. Verified accounts generally experience faster processing.

buji does not charge any deposit fees. However, your payment provider may apply their own transaction fees. The same policy applies to withdrawals. Visit the Cashier section for more details.

Yes, a withdrawal request can be cancelled while it is still pending. Once it has been processed, cancellation is no longer possible. To cancel, locate the request in your account's transaction history and click the cancel option.

Bonuses & Promotions

Once you open a new account and make your first deposit, the welcome bonus is automatically credited to your account. Full details on the bonus amount and terms are available on the promotions page. If you have a promo code at the time of registration, entering it will unlock additional benefits.

Bonus funds cannot typically be withdrawn directly. They are converted to real money once the wagering requirements have been met. Each bonus has its own terms and conditions, which are outlined on the promotions page or in the bonus details.

Log in to buji every day to earn a Daily Login Bonus. The longer your streak, the bigger the reward. Miss a day and your streak resets, so make it a habit to log in daily.

You'll find a unique referral code or link in your profile. Share it with friends or contacts. When they register using that link and make their first deposit, you'll automatically receive a referral bonus.

Gaming & Sports

buji offers slots, Live Casino, table games, fishing games, and Sports Betting. The Sports section covers cricket, football, tennis, badminton, and more, with both live and pre-match betting available across top leagues worldwide.

Yes, buji's mobile app and mobile browser both support the full live betting experience. Real-time odds updates, live scores, and in-play betting are all optimized for mobile.

No. All games on buji use certified RNG (Random Number Generator) technology, ensuring that every round's outcome is completely random and impartial. Independent third parties regularly audit this system.

If you lose connection, the buji system automatically saves your game state. When you reconnect, you can pick up right where you left off — no bets or progress will be lost. If you run into any issues, contact support.

Security & Privacy

Yes. buji uses SSL encryption and advanced data security technology. Your personal and financial information is never shared with third parties. See the Privacy Policy for full details.

Change your password immediately and notify the support team. The buji security team will investigate promptly and take the necessary action. Use your security settings to restrict logins from unrecognized devices.

Yes, you can enable two-factor authentication (2FA) on your buji account. Go to Account Settings, navigate to the Security section, and turn on 2FA. Once enabled, an OTP will be sent to your mobile every time you log in, keeping your account significantly more secure.

Mobile App

Download the buji app directly from our App Page to download the app. Install the APK file on your Android device. iOS users can also find instructions on the app page. Avoid downloading from third-party sites.

Yes. The buji app includes every feature available on the website — gaming, deposits, withdrawals, bonuses, and promotions. It also offers extras like push notifications, faster loading, and biometric login.

When a new update is available, you'll receive an automatic notification when you open the app. Or visit the App Page to download and install the latest version. You can install it directly over the existing version — no need to uninstall first.

Still have questions?

If you can't find the answer you're looking for in this buji FAQ, our support team is always ready to help. Chat with us live 24 hours a day, 7 days a week.

  • Live Chat — fastest option, with responses typically within 3 minutes
  • Email support — detailed assistance for complex issues
  • Support Ticket — report an issue with supporting documentation
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